I have always found everything I make to be dishwasher and microwave safe!! That said, It is widely recommended by potters to handwash your pottery to help support their longevity. Personally, I toss mine straight into the dishwasher every time. Its totally up to you and what you feel comfortable doing!

All pieces are pre-made for my monthly drops, so orders ship out quickly! Please allow 2–5 days for your order to be shipped. As soon as your shipping label is created, you’ll receive a tracking number via email. YAY! 🌺

If a piece is Made to Order, it will be clearly noted in the product description. These special pieces take a little more time - usually 3 to 8 weeks for me to craft, glaze, and fire before shipping them your way. Trust me, it’s worth the wait!

All sales are final - since each piece is handmade with love and a lot of time, I don’t offer returns or refunds.

That said, your happiness matters! If your order arrives damaged, please send photos within 24 hours of delivery, and I’ll happily send a replacement or issue a refund. (Replacements typically take 3–4 weeks, as I make each one by hand.)

Yes! Currently I ship within the USA and Internationally to New Zealand, Australia, Canada & the UK! If there is somewhere else you would like me to ship to, just send me a message!

NOTE: International shipping can definitely be a bit pricey (even with the discounts I get through Shopify). Shipping costs are calculated based on the weight of your order and set by the shipping carriers - I don’t make the prices, they do! However, I'm on the constant hunt to always find the most affordable options for you!

* Both domestic & international shipping is calculated by carrier at checkout!

Yes! Local pickup in Nashville is available. Since it's not an option at checkout, just email me and I’ll set up your order on my end for pickup. Pickup location is in Downtown Franklin, TN.

I absolutely love creating custom pieces! 🤍 If it feels like the right fit, I’m so excited to bring your idea to life!

Just head to my Custom Orders page and fill out the form with what you’re dreaming up!

Because everything is made by me, I’m not able to take on every request but I truly appreciate you thinking of me and understanding! ✨

I'm located in Nashville, Tennessee! But I am originally from Christchurch, New Zealand - hence why I love bringing all the beachy feels into each of the pieces I make!

I’d love to hear from you! You can message me right here, slide into my DMs on Instagram @nakitaceramics, or shoot me an email at nakitaceramics@gmail.com